Contact us via info@rtptennis.ca with the reason for your return. If the product was damaged then we can send a replacement for exchange or a refund. The product must be returned within 30 days of receiving the item. Please follow these additional guidelines when making a return to rtptennis.ca:
- Heel Pad XC may be returned no questions asked for a full refund within 30 days.
Other products:
- Item must be in new condition.
- Clothing must be unworn.
- Item must be returned with all original packaging and accessories (includes box or plastic poly bag).
- No receipt is necessary to process your return.
- The online return form will ask for your order number.
- You can find your order number in the order confirmation email.
Note: We do not refund for shipping price, only the product price.